
FAQs
You have questions?
Schwan-STABILO Promotion Products GmbH & Co. KG is part of the Schwan-STABILO group of companies and a partner to the national and international promotional products industry. STABILO Promotion Products offers writing instruments for target group-specific advertising in STABILO brand quality.
Further information about the group of companies can be found here: About STABILO Promotion Products - STABILO Promotion Products (stabilo-promotion.com)
You can find the entire STABILO Promotion Products range at www.stabilo-promotion.com - here you can find inspiration and select products. The STABILO Product Finder will help you.
Each individual product takes you to our product configurator. Here you can customize the products to varying degrees, e.g. change materials and colors, enter texts or upload logos and place them on various advertising spaces.
You are also welcome to contact our customer service team for advice on selecting and customizing your STABILO product.
STABILO products are finished using different printing processes depending on their properties. The print areas are shown in the “Advertising applications” tab on the product detail page at www.stabilo-promotion.com.
Detailed product sketches can be downloaded online from the product detail page or requested from customer service at service@stabilo-promotion.com or from the relevant contact person.
You can reach STABILO Customer Service by telephone on +49 911 567-3455 Monday to Thursday from 9 a.m. to 5 p.m. CET and Friday from 9 a.m. to 3 p.m. CET or by e-mail at service@stabilo-promotion.com. You can also send us inquiries via our website. We will be happy to advise you!
It depends on the product whether the STABILO logo is visible on the product or not. Please ask your contact person at STABILO about the individual case. The STABILO logo is not automatically applied to highlighters. This is possible free of charge, but must be explicitly stated when ordering.
The specified minimum order quantity refers to one version / color of a product. This means that it is unfortunately not possible to split the specified quantity between several colors.
STABILO Promotion Products realizes orders to delivery addresses throughout Europe.
With QUBE FRUITS, STABILO shows what advertising on STABILO pens could look like. QUBE FRUITS is an invented brand that serves exclusively to visualize advertising space at STABILO.
At www.stabilo-promotion.com you can see the guide prices for our products (for a purchase quantity of 1,000 pieces). You can submit a product inquiry to our customer service online and receive an individual offer with the personalization you require.
You can easily set up your own account on our website by registering as on most websites and following the rest of the process.
Simply log in to the website and change user information such as password or e-mail address under “My account”.
Registration makes future inquiries easier and saves valuable time. You do not have to fill in all the input fields such as address etc. again.
In “My account” you can view products that have been memorized, save individual configurations and manage requests.
Refills for the STABILO BOSS Original highlighter are available in standard colors from specialist retailers and online.
You can subscribe to the newsletter during the inquiry process by simply ticking the box in the contact form.
If you would like to subscribe to the newsletter independently of the inquiry process, you can do so here: Newsletter - STABILO Promotion Products (stabilo-promotion.com)
However, if you would like to unsubscribe from the newsletter, simply click on the link provided at the end of each newsletter sent.